An honest comparison
No scoreboard theatrics. Everything in the Lisa column is checkable right now — in the live demo, the published pricing, or the security posture on this site. Claims about other products are industry norms, stated fairly and hedged where they vary.
| Lisa | Legacy workplace suites | |
|---|---|---|
| Seeing the product | Self-serve live demo on this site. No form, no call. | Demos are typically scheduled through a sales process. |
| Pricing | Published on the website. | Typically quote-based, negotiated per contract. |
| What’s included | One product, one price — requests, work orders, custody, inventory, PM, space planning. | Capabilities are commonly licensed as separate modules, each priced separately. |
| Time to go live | Pilot live in weeks, on your building. | Enterprise implementations commonly run months to a year, often with professional-services engagements. |
| Contract terms | Month-to-month or annual. No multi-year required. | Multi-year enterprise agreements are the norm. |
| Work-order proof | Photo-gated close-out is the core workflow — completion is refused without evidence. | Close-out is typically a status change; photo evidence, where supported, is usually optional. |
| Chain of custody | Scan-by-scan custody history on every asset and truck, standard. | Commonly a separate module or a third-party integration. |
| Data export | One-click full export — CSV/JSON, photos, custody logs — any time, no fee. | Bulk export often runs through support or services; terms vary by contract. |
| Security documentation | Posture on this site; the full brief goes to your IT team on request. | Typically provided under NDA during procurement. |
| Who you talk to | The people who build the product. | Support is typically tiered, with escalation paths set by contract level. |
| Product changes | Public changelog; releases ship continuously. | Release cadences are commonly quarterly or slower. |
| Breadth of suite | Deliberately narrow: facilities operations. No lease accounting, no capital planning, no room-booking suite. | Broad suites genuinely cover more domains — if you need lease administration in the same contract, a suite may fit better. |
| Track record | New product, no named enterprise references yet — answered with a structured pilot and exit criteria you write. | Established vendors have long reference lists and years in production. A real advantage. |
| Integrator ecosystem | Direct implementation by us; no certified-integrator network. | Mature consultant ecosystems — useful for very large multi-site programs. |
ACCURATE AS OF SEPTEMBER 2026 · SPOT AN UNFAIR CLAIM? TELL US AND WE’LL FIX IT
The shortlist, by name
Most buyers arrive with one of these on the shortlist. Each is good at its job — the question is whether its job is yours. We only claim for Lisa what you can see in the live demo.
| Lisa | MaintainX / UpKeep | Eptura | ServiceChannel | |
|---|---|---|---|---|
| Job | In-house crew system of record | Generic maintenance app | Workplace / IWMS suite | Vendor-dispatch marketplace |
| Photo close | Required — the system refuses without evidence | Optional where supported | Varies by module | Not the point |
| Custody | Truck / rack / pallet, standard | Usually extra or absent | Usually extra | Vendor-side |
| How you see it | Live demo on this site | Sales demo | Sales demo | Sales demo |
| Price posture | Published | Per-user, published | Quote | Quote |
Buying advice, free
01
“What does the full quote include?” Ask for every module, seat tier, implementation fee, training fee and integration fee — in one number.
02
“Can evidence be enforced?” Not “supported.” Ask whether the system can refuse to close a work order without a photo.
03
“Where is the custody trail?” Ask to see check-out/check-in with due-backs for a truck or a tool — live, not on a slide.
04
“How do we leave?” Ask for the export format, the fee, and the deletion certification — in the contract.
05
“When are we live?” Ask for a dated week-by-week plan and what happens to the price if it slips.
06
“Who answers the phone?” Ask who picks up at 7 AM on a Monday — a queue, or a person with a name.